Customer Service
Please do contact us if you have any problems with our service or website, we will do our utmost to help you.

Returns Policy
If the item is undamaged, completely unopened and unused in the original wrapping exactly as received, then you may return the item as unwanted for up to 14 days from the date you receive it.You will be responsible for postage costs and ensuring the item reaches us in the same condition received.Please note that if the item returned does not satisfy these requirements, we will not accept it. Maximum limit per customer (lifetime) of returns under this policy is 5 items or 180€.If you exceed the limit, we reserve the right to refuse the return.
Refunds will be processed with the same payment method as soon as possible and not later than 30 days after confirming receipt of the items.

The consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013).

Also If you have received a faulty or damaged item you must inform us within 5 days of receiving the order. We will then offer a suitable resolution at no cost.We do reserve the right to refuse complaints, or levy suitable charges for issues raised after this period. We will need photographic evidence of damage to items and packaging (including postal packaging) so please document these carefully.
ExtremePokeCorner can not be held liable for minor manufacturing defects that may occur to cards within sealed packs.
In the case of a major defect within a sealed pack, the product you have purchased is the pack and not the single card/s in question. Our ability to replace will extend only as far as supplying another sealed pack. In the rare event this happens to you, you could benefit by contacting the manufacturer first for a replacement card, but note they have no duty to do so.
In the unlikely event that your item arrives damaged or we made a mistake on your order please contact us at Info@extremepokecorner.

Return Address
ExtremePokeCorner (Psaltis A. Petros)
Pavlou Mela 32 Agios Ioannis Rentis 18233
Greece

Order Cancelation

You can cancel an order only before shipped out.The refund of the order will be proceeded with the same method you use when completing order.

Quality
All products we sell are guaranteed to be genuine and authentic. All products will be in mint condition unless otherwise stated.

Courier Delivery Times
Currently our services offered by EltaCourier and any order placed before 2pm,will be dispatched the same day for delivery the next day (excluding weekends and bank holidays).Please notice that delays in delivery may appear and we we have no responsibility for this.
Please note that if you report your item as lost in transit, we reserve the right to resend the order rather than issue a refund.

Errors on Orders
IF there is an error on your shipment you are required to notify us within 3 working days receiving the shipment and then we will put any problem right. If we do not hear from you within 3 working days of receipt of your parcel, you are deemed to have accepted the goods received are correct.

Restriction of goods
ExtremePokeCorner reserves the right, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same debit / credit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied to an existing order. Chaos Cards reserves the right to cancel any order without warning or notification for any reason.

Accuracy
Pricing or typographical errors may occur. We cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for the item. In the event that an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Payment Methods

The transactions are always executed in Euros (€). The payment of the orders can be in the following ways:

• cash on delivery payment 

• prepayment via paypal or credit card
• cash , by receiving the product from our shop 
• deposit to a bank account

The available bank accounts are the following:

EUROBANK
IBAN: 
SWIFT (BIC): 

PIRAEUS BANK
IBAN 
SWIFT (BIC): 

Transactional Safety

 The codes used to recognise the user are: username and password, which every time they used, provide safe access to personal data.  The user can change password as often as he wants. The only person having access to data is himself with the use of the above codes and he is responsible for reserving them safe from other people. In case of loss, the user should inform the company otherwise the eshop www.extremepokecorner.com is not responsible for the use of the codes. It is recommended  to renew your passwords on regular basis.

The company uses the protocol SSL for the eshop, for safe online transactions. In this way, all the personal data of the visitor/user, including credit card number, name, address, are encrypted.TSSL protocol is currently the global standard on the Internet for authenticating websites to web users and for encrypting data between network users and web servers. Our website www.extremepokecorner.com ownes the SSL authentication .

Business Information

ExtremePokeCorner
Psaltis A.Petros
Pavlou Mela 32 Agios Ioannis Rentis 18233
Greece
VAT 132077640
Tel: 210 4825728
Email info@extremepokecorner.com